• Call: 072 256 0652
  • Email us: sales@nnuego.com
  • Working Hours: 08:00-17:00

Terms & Conditions

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Disclaimer

This site and all contents of this site are provided on  “as is” basis without warranties of any kind, either express or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Nnu Ego shall not be liable for any damages of any kind related to your use of this site. We make no representations or warranties, whether express or implied, and assume no liability or responsibility for the proper performance of this website and/or the accuracy of the data contained on the website, and your use of the website and the data is thus at your own risk. In particular we make no warranty that the website or the data will meet your requirements, be uninterrupted, complete, timely, and secure or error free. Colours viewed on computers vary from one computer to the next and may also differ from the actual colour of the item displayed on

 Nnu Ego online shop Customers are responsible for ensuring that the colour of the items as viewed in the Nnu Ego online shop is acceptably close to the colour as viewed on their computer.

Fabrics

Our fabric suppliers: Home Fabrics, U & G Fabric, HERTEX

Please visit these shops to have a look and feel of our fabric

Due to the natural content shades may vary from one dye lot to another

You are welcome to bring your own fabric or design

Price

The prices displayed on this site are quoted in South African Rands inclusive of Value Added Taxation (‘VAT’) and are valid and effective only in South Africa.

Production

Please allow 10-15 days for production and delivery. Delivery cost R500 in the Gauteng area. Outside provinces need to contact us for delivery charges.

Collection of furniture

You need to inform us if you would rather collect the goods from one of our distribution centres in South Africa than have them delivered to you, in which case we will agree with you on a collection date. The collection date must be confirmed at least two working days before you intend to collect the goods. You inform us if you want the goods to be assembled before collection, the name of the person who will collect the goods and the date and time of collection. The person who collects the goods must have the original order confirmation, the original proof of purchase such as the invoice, as well as their original identity document or driver’s licence. You or your representative must inspect the goods when they are collected and sign a collection slip, which will be proof that the goods were collected in good, undamaged condition. If the goods are damaged in any way, you must notify us immediately and not take the goods. You accept full responsibility for the goods once they leave our distribution centre and we will not be held liable for any loss or damage to the goods, whether you, your representative or a third party transporter collects the goods.

Storage of furniture

On request furniture can be stored for free for 14 days from the date of purchase. Even though the goods will be in our storage, we are not responsible for any loss or damage after the 14 day storage period has expired. If you need the goods stored for longer than 14 days, you need to contact us in order to make alternative arrangements. If you arrange to store the goods at our distribution centres after the free storage period has expired, we will only store the goods for a further 14 days at a cost of R100.00 (One Hundred Rand) per item per day. If you fail to make the necessary arrangements or we cannot successfully deliver the goods to you after the expiry of the second 14 day period, we reserve the right to cancel your order, deduct any storage and/or delivery charges and then refund any balance due to you.

Headboard Policy

The different bed sizes and measurements

Mattress Size Guide (W = Width / L = Length):

Single – 91 (W) x 188 (L) cm

  • Three Quarter – 107 (W) x 188 (L) cm

  • Double – 137 (W) x 188 (L) cm

  • Queen Standard Length – 152 (W) x 188 (L) cm

  • Queen Extra Length – 152 (W) x 200 (L) cm

  • King – 183 (W) x 188 (L) cm

  • King Extra Length – 183 (W) x 200 (L) cm

    Standard length = 188cm and Extra Length = 200cm.

    Please provide height of the bed from floor to the top of mattress

    Our pricing is based on the king size measurements.